Testimonials
We here at Grand Luxury Properties are here to help you find your dream homes and properties. Read some testimonials from our satisfied clients below. If you have a testimonial you would like to give us please contact us.
I had the pleasure of working with Bob in selling a property that I am executor of, there were many complications and challenges along the way, but Bob remained confident throughout the process and was able to sell the property for over and above the appraised value. Bob's knowledge of the area is top-notch and his follow-through and communication throughout all aspects of the transaction was excellent. I would highly recommend Bob to anyone selling or buying a property. Bob is the ultimate professional!
From the start to the finish, preparing and selling my deceased father's home was masterfully fascilitated by Bob and Sue Ellen. Walking the property during our first interview I was struck by Bob's expert eye and confident assessment of the work that needed to be done--as well as what was not necessary to do--in order to prepare the home for market. Bob had outstanding referrals for yard and irrigation, painting and repair, carpeting, glass, and door repairs, as well as for disposal of large amounts of trash and donations. When I was not available, Bob managed all aspects of the preparation process, conscientiously limiting out-of-pocket costs as if it were his own money. We sold during a difficult, rapidly shifting market, as the Federal Reserve aggressively hiked interest rates and throttled real estate transactions. Bob and Sue Ellen negotiated the currents and encouraged me to reject low ball offers, which paid off in a much better sales price. They held weekly open houses, and Bob handled every aspect of the negotiation with assurance and maintained outstanding, efficient communication with me throughout. I would be delighted to work with Bob and Sue Ellen in the future, and cannot recommend them highly enough.
I have bought 5 homes over the years and Bob is by far the best broker I have ever worked with on a purchase or sale. His communication and assistance in everything was above and beyond, and he was always looking out for what was best for my particular situation. He listens, he has creative solutions and he was on top of every detail. His willingness to help me even beyond the COE was amazing. Can't thank him enough!
Bob Ross’ expert knowledge about homes in the area combined with an enthusiasm for real estate brought our house top price and many potential buyers. Bob kept us informed and talked us through the process. Communication and knowing the market was key to the successful sale of our home. Bob was professional, hard working and easy to work with. Despite COVID and limitations created, Bob was diligent and brought people through our house which resulted in offers. Bob was open and honest about the value of our home and helped us price it right. After working with other realtors we would certainly recommend Bob and his team.
Bob Ross and his wife Sue Ellen, Brokers and Owners of Grand Luxury Properties, Inc. sold our home on Delgado at IWCC, in Indian Wells, California. We listed it and Bob had a client buy it in ONE DAY, FANTASTIC, He sold it to the first person that he showed it to. His service was First Class and smooth. We are from Canada and the deal closing was seamless. Bob and Sue Ellen know Indian Wells! Bob is a great realtor for the Desert area.
Dear Bob, I want to thank you for the outstanding manner in which you handled the sale of my house. First of all, as we discussed, it was very important to put the property on the market quickly and you managed to get ready to market in record time! Further, you were such a great help in advising on what was needed to improve the house and grounds to make it more “sale ready” and then located excellent workers to do the jobs, again in record time! Continuing to manage the property in my absence was invaluable. Changing out and improving the maintenance services on the property again improved the sale-ability. The timely and continuous open houses proved to be a very successful process for the quick sale. Your knowledge and experience saved the day in dealing with my neighbor. You were able to convince him to take responsibility for his actions and to correct the problem without involving a lawyer. In my opinion, not only are you a star broker, but also a great negotiator in obtaining a very good sale price on our property. It was and excellent experience having you, Sue Ellen and your team in charge of the process! With great appreciation,
Bob and Sue Ellen Ross of Grand Luxury Properties helped us find our vacation home in Indian Wells. They are real estate experts in Indian Wells Country Club and the surrounding areas. They were very patient with us as we asked countless questions and asked to see specific properties over and over. They continued to support us through the inspection and closing and gave us numerous contacts to help us find the help we need to maintain the house from afar. We are so grateful for their knowledge and professionalism.
We closed 3 escrows with Bob and Sue Ellen in the past year, good honest service, we will continue as their clients.
I met Bob Ross in 2007 when my wife I where looking for a vacation home in Indian Wells Country Club. I believe Bob represented all of the new homes that Minnistrilli Homes built. Bob guided us in the purchase of are Minnistrilli home and made it a wonderful experience. In July 2018 Bob represented us in the leasing of another home we own in Montelena and did an excellent job for us. Bob has made himself available on both occasions anytime we needed him. Bob and Sue Ellen have become close friends and we would highly recommend them for any of your real estate needs.
Bob and Sue Ellen Ross, Real Estate Brokers of Grand Luxury Properties, worked with us to quickly get our house ready for sale. They demonstrated excellent knowledge of the current local marketplace and quickly identified things we could do to increase the houses marketability. The excellent marketing photos and virtual tour of the house posted on the internet reached out to local, national, and international buyers. Bob and Sue Ellen were sensitive to our needs and our showing requirements. The house sold during the first weekend of the listing and closed three weeks later. Throughout the entire process, they demonstrated professionalism and excellent knowledge of the local market. Thanks Bob and Sue Ellen for all your support!
We recently both purchased and sold a home in Indian Wells Country Club and want to share with our neighbors thatwe can tell you from our personal experience that if you plan to buy or sell a home use Bob Ross Grand Luxury Properties! We used him for only the sale of our home and regret that we didn’t call him first when we purchased a home we saw being shown by another real estate company. Bob Ross with Grand Luxury demonstrates an astounding difference in service and expertise from other firms we have had experience with. EVERYTHING Bob Ross with Grand Luxury properties did was professional, timely, in the best interest of the integrity of the sale, and EASY! Bob Ross’s attention to detail and professionalism allowed us to sell our home in record time – with absolutely no problems! We are grateful to Bob Ross for his high standards and competence as a real estate broker. We will use him again should we decide to sell or purchase more desert property! Sincerely, Cheryll and Richard Ruszat Indian Wells Country Club Residents
What a pleasure to work with Bob and Sue Ellen Ross, Brokers and owners of Grand Luxury Properties in buying my Indian Wells luxury home this year 2015! I had come out to the desert to play golf for many years with the plan of someday buying a vacation home to enjoy and entertain. Bob and Sue Ellen had been referred to me as very knowledgeable, straightforward and experienced Brokers for the desert luxury home market. They listened carefully, identified, and represented me in the purchase of my desert Dream home and I am so pleased. They continue to help me with settling in to my new home and their expertise, professionalism, and resources have been invaluable. Thank you, and I highly recommend your services to my colleagues whether they are buyers or sellers!
“We thank you, Bob and Sue Ellen and Grand Luxury Properties, for listing and selling our home in Indian Wells Country Club. We had a ‘beautiful home with a spectacular view’ and you marketed and showed our property carefully. We especially appreciated the quick close – 13 days! You paid personal attention to the many details required to make it a fast and easy process. Your personal involvement, your experience, and your knowledge of the Indian Wells area allowed us to trust your judgement regarding our property. And we had a great result! We are pleased to highly recommend your real estate services, and we wish you much continued success.”
“We want to express our sincere appreciation for Grand Luxury Properties. We have never experienced such confidence in real estate brokers as we have with Bob and Sue Ellen. They are exceptionally professional, knowledgeable and a great pleasure to work with. We called Bob “Mr. Villaggio” because of his expertise with the area and IWCC in general. With that being said, we knew not to go with any other realty company to sell our home. In a real estate market like today, we were extremely pleased with the price per square foot we received. We highly recommend Grand Luxury Properties and without a doubt would use them again.”
“Bob and Sue Ellen Ross of Grand Luxury Properties handled the purchase of our wonderful desert home in Indian Wells, California. Not only did he do an excellent job in the closing of our real estate purchase, he introduced us to our community and helped us settle into our home with recommendations of who to call for services. Len and I feel Bob is not only our trusted real estate adviser for our desert home but also a very good friend.”
“Bob and Sue Ellen Ross of Grand Luxury Properties were such a pleasure to work with on the sale of my luxury home in Indian Wells Country Club. The quality of buyers they brought in to sell my home was very impressive. Their service, follow through, and consideration of my wishes validated why I will always choose Grand Luxury Properties as my real estate company.”
“Grand Luxury Properties represented us in the sale and subsequent purchase of our homes in Indian Wells and it was the best choice we could have made. Their team is informed, conscientious and professional. Bob helped us price and sell our home in a market where home sales have been decreasing and the number of days on a listing is increasing. With the right price, beautiful flyer’s, and open houses that brought many potential buyers, we were able to sell our home in less than 90 days. He guided us through the acquisition of our new home when there were multiple offers on the property, his negotiations and persistence brought us the home within our budget. We were quite impressed with their knowledge of the market and area. We felt that they worked very hard in getting as many potential buyers through our property as possible and their guidance was accurate and invaluable. We would also like to say that the follow up and continued service of Grand Luxury Properties does not end with the completion of the sale or purchase of your property. We would highly recommend Grand Luxury Properties to anyone interested in listing or purchasing a property in Indian Wells.”
“Grand Luxury Properties has been more than just a typical realor/client relationship for us. They have been a valued ‘partner’ for us and helped us feel like professional investors versus just another client! They have helped us select both a second home and other wise real estate investments in the Desert Area. I am not sure we would have had our successful real estate transactions if it was not for their professionalism and integrity.”
“We have had the pleasure of working with Bob Ross from Grand Luxury Properties, for a number of years. He has been involved in three transactions with us, working from both the seller and buyer side. We have found him to be ethical, trustworthy, and very knowledgable in all areas of real estate. We would highly recommend him, and have done so in the past.”
“Bob Ross of Grand Luxury Properties made our home purchase a delightful experience. The level of service we recived from Bob and his staff, every step of the way kept us at ease throughout the entire transaction. The best part was the service didn’t stop at closing. Bob assisted us in getting acquainted within our new community and we still rely on him for all types of information. We couldn’t have been more pleased with his professionalism and flair for making the process of buying a home an enjoyable one. We would like to thank Bob and His staff, and would not hesitate to use his services for any of our future real estate transactions.”
Specializing in home sales in the most desired communities of Indian Wells, La Quinta, Palm Desert and Rancho Mirage – known collectively as the greater Palm Springs area of Southern California.
Contact
THE REAL ESTATE MINUTE – Quarterly Sales Report
Discover the Pulse of Indian Wells Real Estate: Sign up for our exclusive Quarterly Sales Report and stay ahead of the curve with valuable insights and key trends shaping the Indian Wells market. Don’t miss this opportunity to make informed decisions on your real estate journey.